Robotic Process Automation: Technology Overview, Types of RPA Software, and Application Examples

What is Robotic Process Automation?

Power RPA by Microsoft, an example of a software interface for robot configuration Source: cloudblogs.microsoft.com

How RPA works in a nutshell

  1. Attended RPA software requires a user to trigger bots to start or stop completing their task. Such bots can also require minor changes to accurately perform the task when the flow changes, for example, a file destination change.
  2. Unattended RPA, as you’ve guessed, can operate without human involvement. Most often, these are bots installed on a virtual machine or a server, running in the background. Instead of manually launching your bot, unattended RPA uses a “trigger event” to complete a task.

Main types of RPA: traditional and cognitive automation

RPA common use cases

Retail banking

Insurance

Healthcare

eCommerce

Human resources

How to approach Robotic Process Automation

1. Define and document repetitive processes

2. Define whether you need cognitive automation

3. Look for an RPA solution

4. Run a demo and scale

5. Estimate integration costs

The bottom line

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