Hotel Technical Specifications: Distribution, Payment, Smart Device, and Back Office Standards by HTNG and OpenTravel

The state of hospitality standards today

  • To be able to use innovative technologies and create personalized content
  • To stay connected to the global hospitality infrastructure and maintain a strong brand
  • To seamlessly distribute products through all channels, use complex revenue management practices, and deliver the experience that matches guests needs
  • To make deploying new technologies easier
  • To use the best-in-industry security and compliance practices
  • To be able to measure the performance of specific channels, solutions, and properties
Expand strategy pillars to see the exact workgroups operating within them
Source:
HTNG

API building toolset and specifications

“Millions of messages are exchanged every day using the OpenTravel schema…”
Source:
OpenTravel developers network
Here’s how OTM development environment looks
Source:
OpenTravel

Hotel front- and back-office management standards

HTNG documentation contains terminology, message specs, descriptions of business processes, and use cases. This is a diagram of requests and responses for Food and Beverage Ordering

Smart device connectivity management

Payment processing

Finance management

Hotel distribution

The future of hospitality standards

Payment processing automation

How a Payment Manager is supposed to work
Source: HTNG

Personalized distribution and hotel shopping

Filter-based vs Attribute Model
Source:
HEDNA

Hospitality badly needs more standards

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